Refund Policy

At Momins Trading Private Limited, we strive to provide our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

1. Eligibility for Refunds

You may be eligible for a refund if you meet the following conditions:

• You return the item(s) within 15 days of the original purchase date.
• The item(s) are unused, undamaged, and in their original packaging.
• You provide proof of purchase, such as a receipt or order confirmation.

2. Refund Process

To initiate a refund, please follow these steps:

• Contact our customer service team at support@printmumbai.com to request a refund.
• Provide your order number and the reason for the return.
• Our customer service team will review your request and provide you with further instructions on how to return the item(s).
• Once we receive the returned item(s) and verify their eligibility for a refund, we will process your refund within 7 days.

3. Refund Methods

Refunds will be issued in the original form of payment. If you paid by credit card, the refund will be credited to the same card used for the original purchase. If you paid by other means, such as cash or PayPal, the refund will be issued accordingly.

4. Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards or e-gift cards
• Downloadable software or digital content
• Perishable goods
• Personalized or custom-made items

5. Shipping Costs

Shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the return is due to our error or a defective product.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on the circumstances.

7. Changes to Refund Policy

We reserve the right to modify or revise this Refund Policy at any time. Any changes will be effective immediately upon posting on the Site.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@printmumbai.com

Effective Date: September 6, 2024

By making a purchase on the website, you agree to abide by the terms of this Refund Policy.