Cancellation Policy
Print Mumbai, a owned by Momins Trading Private Limited. We strive to provide exceptional service and ensure your satisfaction with every purchase. We understand that circumstances may arise that require you to cancel your order. Please review our cancellation policy below:
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Cancellation Period: Customers can cancel their order within 24 hours of placing it.
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Cancellation Procedure: To cancel an order, customers must contact our customer service team via email at support@printmumbai.com or by phone at +919819033728. Please provide your order number and reason for cancellation.
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Refund Process:
- If the cancellation request is made within the stipulated 24-hour period, a full refund will be issued to the original payment method.
- Refunds will be processed within 5-7 business days from the date of cancellation confirmation.
- Please note that refunds may take longer to reflect depending on your bank or payment provider.
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Cancellation After Shipping:
- Once an order has been shipped, it cannot be cancelled. In such cases, customers may return the product according to our Return Policy.
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Exceptions:
- Orders for personalized or customized items cannot be cancelled once production has begun.
- Digital products or services are non-refundable once they have been accessed or downloaded.
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Modification of Order:
- We understand that sometimes changes are necessary. If you need to modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed.
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Policy Changes:
- Momins Trading Private Limited reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order with Momins Trading Private Limited, you acknowledge that you have read, understood, and agree to abide by our cancellation policy.
If you have any questions or concerns regarding our cancellation policy, please don't hesitate to contact us.